Maxine Clark’s advice on running a retail store:
Write the biggest business plan you can. You can always cut it back. The first purpose of the business plan is to convince yourself that it's an idea you really want to do. If you're not convinced, you'll never be able to convince anyone else.
Understand the value of partnerships. In the beginning, our vendors were willing to make a couple hundred pieces of everything. Normally they wouldn't do such a small amount. But then they benefited from our success. Always ask, What can we do together to get more than our money's worth?